Support

For support, email support@sylph.live. Include the page you were using, what you expected to happen, and what happened instead.

If the issue affects a task, note, project, reminder, community post, or account flow, include the rough time it happened so it can be investigated more easily.

For sign-in issues, use the password reset flow first. If the reset email does not arrive, contact support from the same email address connected to your Sylph account.

Never send passwords, API keys, private tokens, or full payment details through support email.

For product feedback, describe the workflow you were trying to complete. Sylph is designed to grow carefully, so real workflow context is more useful than a feature name alone.

For Community reports, use the in-app report flow where possible so moderation context is preserved.